About ChatRx Advertising Practices

Responsible Advertising for Digital Healthcare

At ChatRx, we are committed to ethical, transparent, and compliant advertising practices. As a digital healthcare platform offering AI-assisted telemedicine solutions, we adhere to FTC, FDA, and HIPAA guidelines to ensure that our advertising and promotional efforts accurately represent our services while prioritizing patient trust and safety.

Our Commitment to Ethical Advertising

We follow strict guidelines to ensure that all marketing and promotional materials:

Are Truthful & Non-Misleading – All ChatRx advertisements comply with FTC truth-in-advertising standards and do not make exaggerated or unsupported claims.
Meet FDA Digital Healthcare Promotion Guidelines – As a telemedicine platform this is powered by ChatMD’s Class 1 Medical Device, ChatRx’s marketing follows FDA advertising and labeling rules for digital health solutions.
Protect Consumer Privacy – Our ads do not use patient data for targeted marketing in violation of HIPAA privacy regulations.
Clearly Disclose Limitations & Risks – ChatRx marketing materials include disclaimers on service capabilities, eligibility, and appropriate use cases.

Regulatory Policies Governing Our Advertising Practices

ChatRx’s marketing efforts are guided by clear regulatory policies that ensure compliance with federal and state laws. You can review our full documentation here:

📜 ChatRx & ChatMD FTC Compliance Policy
📜 ChatRx & ChatMD Regulatory Compliance Summary
📜 ChatMD & ChatRx Legal Disclaimer

Ensuring Transparency & Consumer Protection

As part of our consumer-first approach, we maintain a Trust & Compliance Center where patients, regulators, and stakeholders can access our Detailed Regulatory Disclosures

For more details, or if you have concerns about our advertising, contact our compliance team at admin@chatrx.net