ChatMD & ChatRx Privacy Policy

Your Privacy, Your Rights

At ChatMD & ChatRx, we are committed to protecting your personal health information (PHI) and ensuring compliance with HIPAA, FTC, and FDA regulations. Our Privacy Policy outlines how we collect, use, and protect your data when using our telemedicine services and medical device.

What Information We Collect

📋 Personal & Medical Information – Name, date of birth, contact details, and health history.
🔐 Usage Data – Information related to how you interact with our website and services.
💳 Payment Data – Processed securely through third-party payment providers, but never stored by ChatRx.

How We Use Your Information

✔ To Provide Medical Services – ChatRx shares your information only with licensed medical providers for diagnosis and treatment.
✔ To Improve Our Platform – Anonymous data may be used to enhance AI capabilities and service quality.
✔ For Compliance & Security – We comply with HIPAA and federal regulations to protect your medical data.

Your Privacy Rights

🔑 Access & Control – You can request access, correction, or deletion of your personal data.
🚫 No Data Sharing Without Consent – We do not sell or share your personal data with third parties for marketing purposes.
📜 ChatRx Notice of Privacy Practices

How We Protect Your Data

✔ End-to-End Encryption – All data is encrypted during transmission and storage.
✔ HIPAA & FTC Compliance – ChatMD & ChatRx follows strict regulatory security guidelines.
✔ Secure Cloud Storage – Your medical records are stored on HIPAA-compliant servers.

Have Questions About Your Privacy?

For privacy concerns or data requests, contact trust@chatrx.md